FAQ

Q:How long does delivery take?

A:Orders usually arrive within 3-7 business days after dispatch.

Q:What payment methods do you accept?  
A:We accept credit/debit cards, Easypaisa , and bank transfers.

Q:Is COD (Cash on Delivery) available?  
A:Yes! COD is available for orders under Rs. 10,000.

Q:Do you offer exchanges?  
A:Yes, unused items can be exchanged within *14 days* of delivery.

Q: How do I contact customer support?  
A:Email us at moonharoon544@gmail.com or WhatsApp +92-3113959622.  

Q:Are your products covered under warranty?  
A:Yes, most products come with a 1-year warranty

Q: Can I cancel my order?  
A:Yes, if the order hasn’t shipped yet. Contact us immediately.  

Q:Do you ship Internationally?  
A:Currently, we only deliver within Pakistan

Q:How do I track my order?  
A:You’ll receive a SMS/email with a tracking link once shipped..

Q: What if I receive a damaged product?  
A:Send us photos at moonharoon544@gmail.com, and we’ll replace it free of cost.